response simulation

Why use simulation?

There is a long history of the use of simulation within organisations that are required to train critical decision making. Within the military, simulation has been used for over 50 years. In fact, with the first Iraq war, US Military Command were able to determine that soldiers who had trained with simulation out performed those who had not. 

Agencies must also consider cost. Simulation offers significant financial savings when it comes to incident management however it is not a replacement for practical training. It is a tool to reduce practical training wastage. 

How believable our simulation?

Fidelity is the broad term used in simulation to describe the systems ability to represent the real world. 

Predicted fidelity is how realistic the representation and from the attached images and videos, you will see that our simulation does represent a portion of the real world, however does not entirely emulate it. 

Perceptual fidelity is the simulations ability to induce a trainee to output those behaviours we would expect to see in the real world. Our simulation has enough predicted fidelity to create perceptual fidelity. 

The Benefits of Simulation

The benefits of incident Management and Response Simulation include:

The ability to “pause” training at a decision point for discussion. 

Provides a safe alternative to full scale practical training as its risk neutral. 

Reduced training costs

Reduced resource burden

What do you train?

Within our simulation system we can train:

Incident management with multiple incident management staff interacting within one incident

Operations and command staff working with incident management staff

Emergency Communications within a single agency, or multi-agency incident

Multi-Agency staff interaction at all levels of command

Our Various Simulation Set-Ups

There are many different ways we can set our simulation up, depending on your needs. The three most common set-ups are depicted below. 

This is a standard one on one training or assessment set-up. The instructor controls the dynamic scenario from the computer at the rear of the room, whilst the trainee moves through the scenario. This is great for agency communication and process training, such as the process to respond to HAZMAT incidents. This set-up is also great for use during assessment and analysis phases, and it has even been used by promotion board panels to gain a better understanding of an applicants ability to follow procedures and control an incident. 

This is the standard multi-agency setup. the overall incident commander controls the incident from the main screen and the other members of the incident command team control their area / discipline from their terminal, all working within the same scenario. 

Classroom set-up. This set-up is used for classroom training. A selected trainee moves through an incident with the team behind them. The training is paused at critical decision points and the team discuss the situation and the possible outcomes. They then test their theories in the simulation. This is ideal for the development of emergency plans, incident command training and crisis management team discussions and training. 

Different Views for different applications

Our simulation system allows us to present you with many different views during a scenario. We use these different views at critical moments to assist with training various members of your staff. Using our additional terminals we are able to provide open source views to exercise participants. This is particularly useful when simulating an incident where the crisis management team would not ordinarily be in the location. Examples include news footage and amateur mobile phone footage.

Standard Trainee view. The trainee has the option to also see the back of their avatar as they move around the scene. Trainees are able to move around the scene and interact with people and objects in the scene using a game pad or joystick. Items the trainee can use include binoculars, radios, measuring equipment and and fire extinguishers. The sensitivity of the controls can be adjusted for those trainees who do not regularly use game pad controls.
Typical News Team View from the incident
Helicopter view of an incident. There are a variety of helicopters including medical and news helicopters that are able to conduct continious patrols of the incident scene and feed their footage back to the control centre or the public.
Highway Camera view of an incident. We are able to place cameras thoughout the incident scenes and use these cameras to train security, or for live information updates for police or crisis management teams.

Our Equipment

To execute our simulation we use a variety of equipment that includes:

  • ASUS Republic of Gamer Gaming laptops
  • MSI Gaming Laptops
  • Simulation linked VR headsets
  • Game pads and joysticks
  • DJI Phantom 4 Pro Drones
  • Go-Pro Fusion 360 cameras
  • Stand alone VR headsets
  • Pelican Cases
  • VHF Radios

The benefit of contracting us to run your simulation means that you bear no responsibility to maintain or purchase updated equipment at any time. When we do attend, our gear will be well protected and insured and all our electrical cables are test and tagged and run through various cable management devices to ensure there is no Work Health and Safety issues with cabling on tables or the floor. 

This is the standard simulation set we run boxed ready to be moved to your organisation for some training.

Australian equipment

We have carefully created a range of Australian Emergency vehicles that represent capabilities from each of the states and territories including the SES, CFA, RFS, Fire and Rescue, Police [incl Highway Patrol] and Ambulance service. 

State emergency services
state police
fire and rescue and cfa/rfs
ambulance service


The possibilities with simulated environments are endless. We have over 100 different environments that can be tailored to suit your requirements, or we can have your exact environment re-created within our simulation system. Below are some examples of the simulated environments within our system. 


Like the simulated environments, the possibilities of the types of incidents we can re-create is endless. Below are some examples of incidents created in various environments.

During some recent active shooter simulation training, we set up a series of events that replicate the means used worldwide for these types of attacks. The scenario below involved a car bomb and we used it to train security on what to look for whilst on patrol. Every active role player who was able to make their way around the virtual world, noticed some abnormal qualities regarding this vehicle and cordoned the area and awaited emergency services arrival. The footage shows the detonation of the device intended only to show you what it might look like in our simulation had it not been identified.